All Courses are four-hour courses unless noted.

• 3D Real Estate:  Disclosures, Duties, and Diligence
  This is SC’s mandatory core course for 2010-2012 and is available in both live and online format.  The content focuses on the agency relationship:  how it is created, the duties of the agent, and diligence issues involved in representing consumers.  Customer service is also discussed as well as mandatory and suggested forms.
  
  
• Consumer and Agent Protection through Property Disclosure 
  This course focuses on the high-risk area of property disclosure issues and the agent’s role under license law. An examination of case law relating to the issues of misrepresentation, fraud, and negligence round out the information needed to give the student the knowledge to protect the consumers he or she serves. The course covers topics ranging from wetlands to sexual offenders and has a special section on environmental considerations. It is supplemented with both video and Internet resources.
  
  
• Real World Fair Housing 
  This course is a great refresher on fair housing and has been updated for 2009. Focusing on “real-world” issues such as advertising in compliance with fair-housing laws and provisions of service, the course uses a scenario approach to give the agent the skills and confidence needed to meet any fair housing challenge. Video and internet sources are used to enhance learning. 
   
  
• Advanced Buyer Agency Skills (Prerequisite training in buyer agency recommended)  
  Expanding on basic skills, this course is designed for the seasoned buyer agent who has a need for skill refinement. In addition, recent liability issues involving buyer agency will be discussed as well as enhanced skill training in discussing required agreements and fees involved. This course includes internet references, and the student will be developing a presentation designed to inform the consumer of his or her rights and responsibilities as a client.
  
  
• Risk Management Trifecta 
  This course focuses on the three high-risk areas of federal law—fair housing, antitrust, and RESPA. Using video and internet resources along with case studies and a review of recent court cases, this course is a refresher for the seasoned agent.
  
  
• Incentives, Rebates, Bundled and Unbundled Services 
  As markets change, so do service,delivery and pricing programs. This course will assist the student in identifying the legal and ethical issues in providing alternative service options while learning to incorporate a variety of these options into daily real estate practice. State specific rules and regulations are applied. 
  
  
• Negotiating for Your Buyer or Seller Client
  Skill training in negotiating customized for the real estate professional, this program will aid the student in working to establish a set of non-adversarial negotiating tools in order to gain their clients the terms and conditions they need to make the transaction work.   Many real estate agents are not comfortable negotiating an offer to purchase due to their lack of confidence that they have a negotiating plan in place.  This program focuses on assisting clients in developing targets they want to achieve and in determining the flexibility they have in each.  Negotiating ability is a highly desired skills in an agent and this course will assist the student in meeting that need.  
  
  
• Buyer Representation in Real Estate
  This has been one of Dearborn’s best-selling continuing education courses ever and is in its 4th edition.  Updated in 2010 with scripts, checklists, and technology tips, the student manual serves as a great after-class resource.  (Must purchase booklet from Dearborn Publishing at $3.12 each) 
  
  
• Fair Housing for Property Managers
  Focusing on fair-housing issues specific to property management, this “real-world” course will assist the attendee with prepared responses to consumer questions as well as  develop risk management forms and checklists. 
  
  
• Top Ten Ways to be Disciplined
  This course covers the basics of license law violations and can be designed specific for any state.  Available in either a two or four-hour format for live instruction.  Available in a 2-hour format online.
  
  
• What’s your EQ?
  Code of Ethics Training in either a 4 or 6-hour format.  Designed to focus on either code updates, administration, case study application, or a customization of all three.  Also incorporates NAR Quadrennial Ethics Training outline. 
  
  
• Housing Opportunity Specialist  
  This is a 12-hour program designed to assist the buyer agent in working with “special needs” buyers. Components include making an effective presentation, counseling buyers, financing, locating assistance programs, and making money as an agent who works entry-level (first time) buyers.
  
  
• Baby Boomers: 78 Million Opportunities  
  Our hottest course ever! This program is completely customizable in 90-minute-to-three-hour formats and makes it perfect for retreats and conventions. With an overview of the demographics of the baby boom generation and how it is expected to impact the real estate industry over the next 15 years, the material leads to asking the student to develop a marketing plan to meet his or her specific needs in customized products and services. A niche marketing focus makes this course one that can show immediate financial results to the student when implemented.
  
  
• Generational Marketing 
  Identify the major population subsets that will purchase over the next 10 years
  • Define the characteristics, needs, and motivations of each generation
  • Identify buzz words, “hot buttons”, and methods to reach each group
  • Create a plan designed to target each generation for specific properties
  • Locate Web sites for further study of each generation
  
  
• Polishing the Real Estate Professional  
  This course can be customized into a variety of timeframes. Perfect for retreats and conventions. Gives a real-world look at the levels of “polish” an agent needs to be successful, including dress, tools, handshakes, introductions, personal and electronic communications, and dealing with diverse customers and clients.
  
  
• Taking Care of Business  
  Whether you’re a new or seasoned agent, business planning is one of the most critical (and neglected) areas of professional development. This 2-6 hour workshop will assist the agent in developing long and short term goals, action plans, and budgets to give guidance to daily business decisions. 
  

Online Only

• Introduction to Commercial Real Estate
  This online course is available in a 6-hour format and covers the basics of commercial real estate practice. 
  
  
• Risk Management
  This 6-hour online program focuses on a variety of high-risk issues, ranging from agency to advertising. 
  
  
• 3D Real Estate:  Disclosure, Duties, and Diligence
  SC’s Mandatory Core Course for 2010-2012 in a two-hour format.  Pair it with a 6-hour elective to meet your continuing education classes online.
  
  

Leadership Training

• Your Role As An Association Leader  
  Perfect for leadership training or retreats, this program can be customized from 2-6 hours and explores the many facets of the role a volunteer accepts as an association leader and identifies methods to help them achieve personal success and success for their organization. This session can be combined with a strategic-planning session for maximum results with your leadership team.
  
  
• Professional Standards Administration 
  This course is designed to meet the needs of REALTOR® Associations in training their professional standards administrators, and can be customized from 3-6 hours. Focusing on application and interpretation of the Code of Ethics, in addition to due process, attendees will leave the program with a new awareness of their responsibilities and of the need for both diligence and consistency required to serve on the Professional Standards Committee.
  
  
• Making Meetings Work  
  Most volunteer leaders have only basic meeting management skills. This course was written to empower the leader with the confidence necessary to implement Robert’s Rules of Order while focusing on meeting the goals of the volunteer group. Available in a 3-6 hour format.

Instructor Training

• Adult Learning That Makes Sense
  This program has been taught to more than 1,000 instructors nationwide with rave reviews.  With a focus on adult learning theory and its practical application, the course covers topics such as creating effective visuals, presentation skills, working the classroom, handling difficult students, and incorporating fun and interactivity into any program.  6-12 hour workshop.
  
  
• Presentation Skills A to Z
  Focusing purely on presentation skills, this course will refine the skills of a seasoned instructor.  Topics covered include voice management, body positioning, gesturing, interacting with students, and how to meet the presentations goals.  6 hour workshop.
  
  
• Student-Centered Instructional Design
  Utilizing the skills gained from creating two award-winning courses, this program teaches the course author to identify student needs and anticipated outcomes and to couple that information with an instructional design template that will keep the student at the center of the learning that is taking place.  6 hour workshop delivers a workable content outline to the student.  
  
  
• Distance Education Instructor Training
  If you are going to teach through distance media, you may want to customize your courseware and presentations for maximum delivery. 
  
  

I have the capability of designing a needs-specific program to meet your organization’s particular objective if you choose an alternate topic. Courses are customized in 90/120/180 minute blocks or six-hour workshops using multiple modules.